shipping and returns
All our orders are shipped from Amsterdam, the Netherlands.
free NL standard delivery
All orders are delivered by PostNL.
Delivery is currently free on all NL orders.
free EU ground delivery on orders over €50
Orders are delivered by PostNL.
EU ground shipping, € 7,50
Delivery is currently free on orders over € 50 the below countries:
Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, France, Germany, Hungary, Ireland, Italy, Latvia, Luxembourg, Monaco, Poland, Portugal, Scotland, Slovakia, Slovenia, Spain (Canary and Balearic Islands excluded), Sweden, The Netherlands.
International orders to the rest of the world are sent via UPS.
Rest of Europe and North America, € 25
(Cyprus, Canada, Finland, Greece, Romania, Switzerland, United Kingdom, United States)
Rest of the world, € 60
(Australia, Bahrain, Chile, China, Egypt, Estonia, Georgia, Hong Kong, Japan, Jordan, Kuwait, Lebanon, Lithuania, New Zealand, Norway, Oman, Qatar, Russia, Saudi Arabia, Singapore, South Korea, Taiwan, Thailand, Turkey, United, Arab Emirates)
International customers are responsible for all additional shipping costs for exchanges as well as any taxes and/or duties imposed by your country’s government. If your order is subject to these duties/taxes they will not appear on your ZENOLOGY invoice, but will be presented to you and collected by the parcel carrier at time of delivery. Also, if you refuse to pay taxes/duties your parcel be returned to ZENOLOGY and you will be charged for the return shipment costs.