Q: What is the purpose of the Body Wash?
A: The Body Wash gently cleanses the skin, removing impurities such as dirt, oil, and sweat, while helping to maintain the skin’s natural moisture balance. The subtle Sycamore Fig fragrance creates a calm, refined shower experience.
Q: What makes ZENOLOGY Body Wash unique?
A: Formulated with clean, high-quality ingredients, the Body Wash delivers a refined cleansing experience that leaves the skin feeling soft, refreshed, and comfortably hydrated. The fragrance is designed to be present yet understated, suitable for daily use.
Q: How do I use the Body Wash?
A: Apply to damp skin, massage into a rich lather, and rinse thoroughly. Suitable for daily use. The Sycamore Fig fragrance gently unfolds during use and rinses cleanly.
Q: Can I use the Body Wash every day?
A: Yes, the gentle formulation, including its balanced fragrance composition, is suitable for daily use.
Q: Is the Body Wash sulfate-free?
A: Yes, it is formulated without sulfates, silicones, or parabens.
Q: Can I use the Body Wash on my face?
A: We recommend using a dedicated facial cleanser, as facial skin is more delicate and requires targeted care.
Q: Can the Body Wash be used as hand soap?
A: Yes, the formulation is suitable for cleansing the hands and provides effective yet gentle cleansing.
Q: How do I open and close the pump?
A: Turn the pump head in the direction indicated to unlock and activate. To close, press down and twist in the opposite direction.
General Questions
Q: What does “clean cosmetics” mean at ZENOLOGY?
A: Our products are thoughtfully formulated without unnecessary or harmful ingredients. We avoid parabens, sulfates, silicones, microplastics, synthetic colorants, and animal-derived ingredients. Fragrance is carefully composed and balanced to ensure a refined sensory experience while remaining suitable for daily use.
Q: Are your products gluten-free, soy-free, or nut-free?
A: Our products are not certified gluten-free, soy-free, or nut-free and are produced in facilities where these ingredients may be present. If you have specific allergies, we recommend consulting your healthcare professional before use.
Q: Can I use ZENOLOGY products during pregnancy?
A: Our formulations comply with EU cosmetic regulations and exclude restricted substances. Fragrance compositions are used at carefully controlled levels. While no concerns are expected, we recommend consulting your healthcare provider if you have any questions.
Q: Are your products cruelty-free?
A: Yes, ZENOLOGY products are developed without animal testing.
ZENOLOGY Philosophy
Q: What is the ZENOLOGY philosophy?
A: ZENOLOGY creates refined essentials for hair, hand, and body—designed to elevate everyday routines into moments of care. Inspired by the world of luxury hospitality, each product combines performance, clean formulations, and the subtle signature scent of Sycamore Fig to create a calm, sensorial experience.