Q: What is the purpose of the Hand Wash?
A: The Hand Wash gently cleanses the hands, removing impurities while helping to maintain hydration and comfort. The subtle Sycamore Fig fragrance enhances the experience with a refined, fresh scent.
Q: What are the benefits of using the Hand Wash?
A: Regular hand washing supports hygiene while the formula helps keep the skin soft, nourished, and protected from dryness. The fragrance is designed to be elegant and non-overpowering.
Q: How do I use the Hand Wash?
A: Apply to wet hands, massage for at least 20 seconds, then rinse thoroughly. Suitable for frequent daily use.
Q: Is the Hand Wash sulfate-free?
A: Yes, all ZENOLOGY hand care formulas are free from sulfates, silicones, and parabens.
Q: Can I use the Hand Wash on my face or body?
A: We recommend using products specifically developed for facial or body care, as these areas have different needs.
Q: How do I open and close the pump?
A: Twist the pump head to open. To close, press down and turn in the opposite direction.
General Questions
Q: What does “clean cosmetics” mean at ZENOLOGY?
A: Our products are thoughtfully formulated without unnecessary or harmful ingredients. We avoid parabens, sulfates, silicones, microplastics, synthetic colorants, and animal-derived ingredients. Fragrance is carefully composed and balanced to ensure a refined sensory experience while remaining suitable for daily use.
Q: Are your products gluten-free, soy-free, or nut-free?
A: Our products are not certified gluten-free, soy-free, or nut-free and are produced in facilities where these ingredients may be present. If you have specific allergies, we recommend consulting your healthcare professional before use.
Q: Can I use ZENOLOGY products during pregnancy?
A: Our formulations comply with EU cosmetic regulations and exclude restricted substances. Fragrance compositions are used at carefully controlled levels. While no concerns are expected, we recommend consulting your healthcare provider if you have any questions.
Q: Are your products cruelty-free?
A: Yes, ZENOLOGY products are developed without animal testing.
ZENOLOGY Philosophy
Q: What is the ZENOLOGY philosophy?
A: ZENOLOGY creates refined essentials for hair, hand, and body—designed to elevate everyday routines into moments of care. Inspired by the world of luxury hospitality, each product combines performance, clean formulations, and the subtle signature scent of Sycamore Fig to create a calm, sensorial experience.
