Q: What is the Hydrating Hand & Body Balm?
A: A rich, deeply nourishing balm designed to hydrate, soften, and protect the skin. Infused with the signature Sycamore Fig fragrance, it leaves the skin delicately scented while restoring comfort.
Q: When should I use the Balm?
A: Apply daily to clean skin. It is especially effective after bathing, hand washing, or whenever the skin requires additional hydration.
Q: Can I use it on both hands and body?
A: Yes, the formula is designed to care for both hands and body, providing balanced hydration and nourishment, with a soft lingering fragrance.
Q: Is it suitable for very dry skin?
A: Yes, the rich formulation is ideal for dry areas such as hands, elbows, knees, and feet.
Q: Can I use the Balm on my face?
A: We recommend using a dedicated facial moisturizer, as facial skin requires a more lightweight and targeted formulation.
Q: How often should I apply the Balm?
A: As often as needed. Regular use helps maintain soft, smooth, and hydrated skin.
General Questions
Q: What does “clean cosmetics” mean at ZENOLOGY?
A: Our products are thoughtfully formulated without unnecessary or harmful ingredients. We avoid parabens, sulfates, silicones, microplastics, synthetic colorants, and animal-derived ingredients. Fragrance is carefully composed and balanced to ensure a refined sensory experience while remaining suitable for daily use.
Q: Are your products gluten-free, soy-free, or nut-free?
A: Our products are not certified gluten-free, soy-free, or nut-free and are produced in facilities where these ingredients may be present. If you have specific allergies, we recommend consulting your healthcare professional before use.
Q: Can I use ZENOLOGY products during pregnancy?
A: Our formulations comply with EU cosmetic regulations and exclude restricted substances. Fragrance compositions are used at carefully controlled levels. While no concerns are expected, we recommend consulting your healthcare provider if you have any questions.
Q: Are your products cruelty-free?
A: Yes, ZENOLOGY products are developed without animal testing.
ZENOLOGY Philosophy
Q: What is the ZENOLOGY philosophy?
A: ZENOLOGY creates refined essentials for hair, hand, and body—designed to elevate everyday routines into moments of care. Inspired by the world of luxury hospitality, each product combines performance, clean formulations, and the subtle signature scent of Sycamore Fig to create a calm, sensorial experience.
